Terms & Conditions

Terms & Conditions — AbEmbroidix.com

Effective date: october 15, 2025

Welcome to AbEmbroidix.com. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. Please read them carefully. By using or placing an order through AbEmbroidix.com (the “Site”), you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Definitions

  • “We”, “us”, “our” — AbEmbroidix (operator of AbEmbroidix.com).

  • “You”, “Customer”, “User” — anyone who visits the Site, registers, or places orders.

  • “Products” — goods sold on the Site, including embroidered apparel, accessories, and custom items.

  • “Services” — any services we provide such as custom embroidery, design work, fulfillment, or shipping.

2. Acceptance of Orders

  1. All orders placed on the Site are subject to acceptance and availability.

  2. We reserve the right to refuse or cancel any order for any reason, including but not limited to: product unavailability, errors in pricing or product information, suspicion of fraud, or inability to obtain authorization for payment.

  3. If we cancel an accepted order after payment, we will notify you and refund the full amount paid.

3. Pricing, Payment & Taxes

  1. Prices shown on the Site are in the currency indicated at checkout and exclude shipping and taxes unless otherwise stated.

  2. Payment is due at the time of order placement. We accept the payment methods displayed on the Site. (If you want to list specific payment methods, replace this sentence with them.)

  3. You are responsible for any applicable taxes, duties, import fees or customs charges when ordering from outside our primary sales territory. We may collect applicable sales tax as required by law.

4. Product Information & Availability

  1. We make reasonable efforts to ensure product descriptions, images and prices are accurate, but we do not warrant that product descriptions or other content are error-free.

  2. Product colors may appear different on different screens and actual items may vary slightly due to manufacturing or custom work.

  3. If a product is listed at an incorrect price due to typographical error or technical problem, we reserve the right to refuse or cancel orders placed for product listed at the incorrect price.

5. Custom & Personalized Orders

  1. Custom or personalized items (including items embroidered to your specifications) are produced to your specifications and therefore are non-refundable unless defective or we made an error.

  2. By providing artwork, logos, text, or other materials for customization you warrant that you own or have permission to use the intellectual property and that the materials do not infringe any third-party rights or violate any laws.

6. Shipping & Delivery

  1. Estimated processing times and shipping times are provided on the Site and are estimates only. Delays can occur.

  2. Risk of loss and title for items pass to you when our carrier picks up the shipment. Claims for lost or damaged shipments must be filed with the carrier; please contact us for assistance.

  3. International deliveries may be subject to customs inspection and other delays. Any customs duties or fees are the customer’s responsibility.

7. Returns, Exchanges & Refunds

  1. Non-custom items: We accept returns and exchanges on unworn, unaltered, and unwashed products returned within 14 days of delivery (unless otherwise stated). Items must include original tags and packaging.

  2. Custom/personalized items: Non-returnable & non-refundable unless there is a defect or the item was produced incorrectly by us.

  3. To initiate a return or report a defect, contact us at [support@abembroidix.com] (replace with your actual contact). We may require photos and order details. Refunds will be processed after inspection and in accordance with our refund policy. Shipping charges for returns are the customer’s responsibility unless the return is due to our error.

8. Intellectual Property

  1. All content on the Site — including text, graphics, logos, images, and software — is owned or licensed by AbEmbroidix and is protected by copyright, trademark and other laws.

  2. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any of our content without our prior written consent.

  3. If you submit designs, logos or other creative content to be used in a product, you grant us a non-exclusive, royalty-free license to use that content for the purpose of producing and fulfilling your order and for portfolio or promotional use unless you instruct otherwise in writing.

9. User Accounts

  1. To place orders or use certain features you may be required to create an account. You are responsible for maintaining the confidentiality of your account login and for all activity under your account.

  2. You agree to provide accurate and complete information and to update it as necessary. We reserve the right to suspend or terminate accounts that provide false information or are used for fraudulent activity.

10. Prohibited Uses

You agree not to use the Site or our services to:

  • Upload or distribute unlawful, infringing, obscene, abusive, or otherwise objectionable material;

  • Use the Site in a manner that could harm, disable or impair the Site or interfere with other users’ access;

  • Violate any applicable local, national, or international law or regulation.

11. Third-Party Links & Services

The Site may contain links to third-party websites or services for your convenience. We do not control and are not responsible for the content, privacy practices or policies of those sites. Linking to or use of third-party sites is at your own risk.

12. Warranties & Disclaimers

  1. THE SITE, PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY LAW.

  2. WE DISCLAIM ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

  3. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

13. Limitation of Liability

  1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ABEMBROIDIX, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA OR BUSINESS, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE OR PRODUCTS.

  2. OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM (OR $100 IF YOU HAVE NOT PAID US).

14. Indemnification

You agree to indemnify, defend and hold harmless AbEmbroidix and our affiliates, officers, directors, employees and agents from any claims, damages, losses, liabilities, costs and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your breach of these Terms; (b) your use of the Site; or (c) your violation of any law or the rights of a third party.

15. Force Majeure

We are not liable for failure to perform any obligation under these Terms if such failure is caused by events beyond our reasonable control (e.g., strikes, natural disasters, pandemics, acts of government, or interruptions in internet or utility services).

16. Governing Law & Dispute Resolution

  1. These Terms are governed by the laws of United States , Florida without regard to conflict-of-law rules. Please replace this with the jurisdiction appropriate for your business.

  2. For disputes, we encourage you to contact us first so we can try to resolve the issue. If resolution cannot be reached informally, disputes will be resolved in the courts located in [Insert city/region] (or by arbitration if you prefer — replace with your preferred mechanism).

17. Termination

We may suspend or terminate your access to the Site for any reason, including violation of these Terms. Sections that by their nature should survive termination (such as Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) will continue to apply.

18. Electronic Communications

By using the Site, you consent to receive electronic communications from us (e.g., email). These communications satisfy any legal requirement that such communications be in writing.

19. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the updated Terms on the Site with a new effective date. Continued use of the Site following changes constitutes your acceptance of the updated Terms.

20. Severability & Entire Agreement

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary and the remaining provisions will remain in full force and effect. These Terms constitute the entire agreement between you and AbEmbroidix regarding the Site, superseding any prior agreements.

21. Contact Us

If you have questions, need help, or want to report a problem, contact us at:
Email: info@abembroidix.com
Business address: 7901 4th St N # 28929, St. Petersburg, FL 33702
Phone: +1 (786) 987-3847

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